Conversation Intelligence

Few teams within an organization are as data-driven as your sales team. Each and every activity is measurable, and your challenge is often knowing what to track. With the proliferation of sales software tools like  Salesforce ,  Pipedrive , and  Hubspot , you now have more data at your disposal than ever before. The question is, do you have more control over your sales performance than before? In this post, we’ll help you unlock the power of your sales metrics using sales analytics. Read on to empower you team. What is sales analytics? Sales analytics is the practice of generating  insights  from sales data, trends, and metrics to set targets and forecast future sales performance. The best practice for sales analytics is to closely tie all activities to determine revenue outcomes and set objectives for your sales team. Analysis should focus on improvement and developing a strategy for improving your sales performance in both the short- and long-term. A common example of a s

As a Sales head what amount of time do you spend comprehending why a few discussions advance into shut won arrangements and others don't? Or on the other hand why a few reps have higher win rates than others?  Thanks to advancements in machine learning and artificial intelligence (AI), you no longer have to wonder about questions like this. Instead, you can use  Conversation Intelligence  to make sense of the highly valuable insights you get from customer-facing conversations to impact sales performance, your business direction, and the quality of rep coaching. But first, what is conversation intelligence? Conversation Intelligence is a latest Sales technology that is being adopted by the leading names in the B2B space. It deals with transcribing, analyzing and providing key insights for your pre-recorded Inside Sales conversations. These AI-powered insights help Sales reps improve their conversations and close more deals. Companies using video conferencing tools like